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Support

Download our free SKTOOL configuration software and look engineering manuals directly to set up your hardware.

Backed by our corporate foundation since March 2007 and the deep technical field experience of over 200 professional R&D engineers, Samkoon is committed to providing comprehensive, lifecycle service infrastructure for your automation setups. Our dedicated global support channels deliver direct access to official product manuals, stable software updates, and reliable troubleshooting guides for our entire CE-certified matrix—including standard HMIs, PLCs, integrated multi-axis controllers, and vector VFDs. Functioning as your straightforward, long-term engineering partner, Samkoon builds a simpler, smarter service framework designed to clear field installation bottlenecks, minimize machinery downtime, and guarantee a faster project ROI worldwide.

Technical service contact

+86 186-8158-7273

Working hours from Monday to Friday:
08:45-11:45, 13:15-18:00

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